Guest Services
Woodfield serves shoppers from around the world with amenities designed to make you feel at home. The shopping center is open at 7:00 a.m. each day to accommodate Mall Walkers and stores and specialty kiosks open at 10:00 a.m. on Monday-Saturday and 11:00 a.m. on Sundays. Restaurant hours may vary. Woodfield closes at 9:00 p.m. Monday-Saturday and 6:00 p.m. on Sundays. Woodfield is located at Golf Road and Route 53 in Schaumburg, Illinois. If you wish to contact the mall, please call (847) 330-1537.
For your shopping convenience, customers may check out strollers or wheelchairs during all mall hours. A $5 refundable deposit is required.
Guest Services representatives are available during all mall hours. Stop by our desk located on the Lower Level next to Grand Court or call (847) 330-1537 for store information, events schedules, transportation services. Other services include:
* Shopping center directories
* Woodfield Gift Cards -- can be used at most stores and restaurants in the mall; available in prepaid amounts between $20 increments up to $500.
* Ticketmaster
* Stroller/Wheelchair Rental
$5.00 refundable deposit
* Store-by-store fact books
* Brand-name and designer finders guides
* TTY courtesy phones
* Woodfield restaurant lists
* Transportation information, including PACE bus schedules, taxi companies.
* Hotel Package Information
* Lost and Found
* Job Opportunities Bulletin
Other Amenities
Family Restrooms - Family restrooms are available on the Upper Level
Upper Level, JCPenney and Nordstrom Wings
Looney Tunes(TM) Play Park sponsored by Alexian Brothers Children’s Hospital
Visit the Play Park located on the lower level, next to Grand Court.
This innovative play park is designed to let kids enjoy larger-than-life, three-dimensional Looney Tunes favorites, including Bugs Bunny, Daffy Duck, Road Runner, Marvin the Martian, Yosemite Sam, Pepe Le Pew, Sylvester and Tweety, who find themselves enjoying a healthy, active day in a wonder-filled park. Kids can climb aboard a super-sized teeter totter with Yosemite Sam, jump in a raft with Pepe Le Pew and his girlfriend, Fifi La Fume, play hopscotch with the Tasmanian Devil, romp around a simulated-sand box with Sylvester and Tweety, shoot giant marbles with Bugs Bunny, and much more.
ATM Machines - There are eight ATM Machines located throughout the Mall for your convenience. The locations are:
* UPPER LEVEL, JCPENNEY COURT - near the Claire's Accessories
* UPPER LEVEL, GRAND COURT - near Caribou Coffee
* UPPER LEVEL, SEARS WING - near T Mobile
* LOWER LEVEL, COMCAST CONNECTIONS COURT - outside of at&t
* LOWER LEVEL, SEARS WING - near Jimmy Johns
* LOWER LEVEL, IN NORDSTROM, near Mall Entrance
* LOWER LEVEL, IN MACY'S near Fountain Entrance
* LOWER LEVEL, IN JCPENNEY, near Photo Center